May 16, 2022
The world of HME is all about patient relationships — putting the patient front and center in the process. Maintaining patient relationships and maximizing patient engagement results in improved compliance and increased referrals. And it turns out the key to making that happen might be a lot more common than we realize. James Yi, the Director of Product Management over Digital Connectivity for industry software maker Brightree LLC, discusses the most effective approach to patient engagement and how to implement it.